More Resources
Know Your Rights
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability or require medical documentation, or ask that the dog demonstrate its ability to perform the work or task.
Americans with Disabilities Act (ADA)
The Americans with Disabilities Act (ADA) protects people with disabilities from discrimination. Visit ADA.gov for more info.
Helpful links for service dog information from the ADA:
U.S. Department of Justice Civil Rights Division
The Civil Rights Division of the Department of Justice, created with the enactment of the Civil Rights Act of 1957, works to uphold the civil and constitutional rights of all persons in the United States. Visit justice.gov/crt for more info.